Fanfix | Talk to your favorite creators

FanFix Privacy Policy

Last Updated: August 16, 2024

FanFixApp, LLC (collectively, “Company”, “we”, “us”, or “our”) takes data privacy and security seriously and believes in transparency. PLEASE CAREFULLY REVIEW this Privacy Policy (“Policy”) that describes how we collect, use, share, and protect Personal Data that we collect from individuals who use, access or interact with our Business Operations (as defined below)(such individuals are collectively referred as “User”, “you” or “your”).

PLEASE NOTE: This Policy does not apply to:

our HR-related data collection practices, where you act as our job applicant, employee, independent contractor, corporate officer. A separate HR-related privacy policy will be made available to you in that case.
the User identity verification process operated by our select partner, Persona Identities, Inc. (“Persona”). Persona is responsible for the collection, analysis, retention, and destruction of your Personal Data that you provide to Persona during the Verification process in order to verify your identity and other eligibilities for registering your Creator Account, subject to Persona Privacy Policy and Persona Service Terms . For more details, please refer to Sections 2.1 and 2.2 regarding specific data collection practices for Identity Verification Data.

BY ACCESSING AND USING FANFIX OR ENGAGING IN COMMUNICATIONS WITH US, YOU CONSENT TO BE BOUND BY THIS POLICY AND AGREE TO THE COLLECTION, USE AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING IN THE UNITED STATES AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS POLICY, YOU SHOULD NOT ACCESS FANFIX OR INTERACT WITH US IN ANY MANNER. Capitalized terms not defined herein shall have the meaning provided in the Terms of Service including Creator Terms and Fan Terms.

What is In Scope for this Privacy Policy

This Policy applies to the following:

WHAT INFORMATION WE MAY COLLECT. We want you to be in the know and provide additional information in Section 2 of this Policy. We may collect your Personal Data through:

“FanFix”, which refers to https://fanfix.io/ or any services provided therein, including mobile applications, sub-domains, clickable URL, and websites owned or controlled by FanFix with a link to this Policy or Terms of Service.
Your “General Interactions” with us, which refers to an individual that requests information from or makes general inquiries to us, provides services to us on behalf of their employers or interact with us via business-to-business contacts, attends in-person or virtual conferences hosted by us, requests or receives our marketing information, engages with us through our social media pages, or where an individual’s images, videos or voices are used by us in marketing.

(collectively, our “Business Operations”).

HOW WE TREAT THE PERSONAL DATA WE COLLECT. No surprises. Please refer to Sections 3-8 of this Policy for more information.
WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. You can take control of how your Personal Data is used and shared according to Section 9 of this Policy.

International Data Transfers

Our Business Operations, including FanFix, are housed on servers in the United States. If you are located outside of the United States, please be aware that information and data we collect will be processed and stored in the United States, a jurisdiction in which the data protection and privacy laws and principles, including your data subject rights, may not offer the same level of protection as those in the country/region where you reside or of which you are a citizen. For more details, please refer to Section 11 (International Data Transfers).

Table of Content

1.	Introduction	2.	What Personal Data We May Collect
3.	How We May Use Your Information	4.	How We May Share or Disclose Your Information
5.	How We Protect Your Personal Data	6.	Accessing, Updating, or Deleting Personal Data
7. 9.	Data Retention and Deletion Your Choices to Control Your Information	8. 10.	Cookies and Similar Technologies Children’s Privacy
11.	International Data Transfers	12.	Third Party Websites and Links
13.	Updates to this Privacy Policy	14.	How to Contact Us
15.	EU/EEA/UK Addendum	16.	Other Addendum; State Privacy Rights

1. Introduction

We want you to be in the know. Here is what we cover under this Policy.

What is “Personal Data”?

“Personal Data” means information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, contact information, email address, phone number, device IDs, certain network identifiers, and other categories described below, and may include Sensitive Personal Data to the extent you voluntarily share with another User via FanFix.

“Sensitive Personal Data” means Personal Data regarding a User’s (i) government-issued IDs, Social Security numbers, or other national identity numbers or documents; (ii) financial account information, including bank account, debit card, and/or credit card details; (iii) precise geolocation or other identifying information relating to a User’s specific locations that are considered private; (iv) username or email address in combination with a password or security question and answer that would permit access to an online account; or (v) other sensitive information, including biometric data, health insurance information, medical information regarding medical history, medical treatment, mental or physical condition, or medical records.

We may de-identify, aggregate, and/or anonymize your Personal Data by excluding and removing data components (such as your name, email address, or linkable tracking ID) through obfuscation, or through other means so that the resulting dataset is no longer personally identifiable to you (such resulting dataset is known as “Aggregated Data”). Our use of Aggregated Data is not subject to this Policy.

2. What Personal Data We May Collect

We need your Personal Data to provide you a dynamic experience on FanFix. Please note that in some jurisdictions you must agree to the collection of your Personal Data in order for FanFix to provide its services.

In order to provide FanFix to you, and through your use of FanFix, we may request you provide us with certain Personal Data. We will indicate on the form whether a particular field of Personal Data is mandatory or optional. If you choose not to provide certain Personal Data, we may not be able to make FanFix available to you. Personal Data you provide to us through FanFix or otherwise includes:

2.1. Categories of Personal Data We May Collect

Categories	Types of Data
Contact Data	Such as your first and last name, email address, and telephone number.
Device Data	Such as information that is automatically assigned to your devices used to access FanFix, and our computers identify your device by its device identifier, including IP address, unique device identifier (UDID), or other unique identifier(s).
Geolocation Data	Approximate location based on your internet protocol (IP address), to the extent a User chooses to share such information with us.
Profile Data	Such as your username and password that you may set to establish an Account with us and any content uploaded to FanFix, such as text, images, audio, and video, along with the metadata associated with the files you upload, which are defined as “Content” in the Terms of Service.
Feedback	Such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
Transaction Data	Such as information about payments from you for products or Content you have purchased through FanFix, and your financial information to compensate you for your Content, in connection with facilitating the processes so that you are rewarded for your creative Contents available to other Users (as further described in the Creator Terms of our Terms of Service), Note that we do not store your credit card information (credit card number, name on card, security code, expiration date, and CVV), but our payment processor may store your Transaction Data for the purpose of facilitating payment.
Identity Verification Data	Such as photo ID (including your ID number, date of birth, effective date and expiration date) and other information provided by the identity verification processes (“Verification”)through Persona Identities, Inc. (“Persona”) to confirm your identity and other eligibilities for registering your Creator Account. How does it work? To make this process more efficient and secure, you will directly provide your Personal Data to Persona for completing this ID Verification process. This process may occur prior, during, and after your Account registration. Data collected by Persona. Where we leverage Persona’s Verification services, we will send a Verification request to you through email with an activation link that will redirect you to Persona’s verification portal. To complete the process, you will agree to Persona Privacy Policy and Persona Service Terms , and provide information as requested by Persona. ID Verification Data received by Us: Please refer to Section 2.2 (Biometric Data) below.
Usage Data; Content Information	We may access the following data categories as a result of your use of FanFix: Usage Data: Such as information about how you use FanFix and interact with us, including information associated with any Content you upload to FanFix or otherwise submit to us, information you provide when you use any interactive features of FanFix, the URLs that referred you to FanFix, the areas within FanFix that you visit (including your activities there), Interaction Content: Such as the content of Direct Messaging (as defined in Creator Terms), and related reactions, emoji, chats, comments, and a User’s responses to any challenges, call-to-attention and friendly competitions when interacting with other Users (which are collectively defined as “Interaction Content” in the Terms of Service). Based on the foregoing data categories we collect through FanFix, we may draw inference regarding a User’s attributes, behavior and/or preference, and improve Users’ experience with FanFix.
Social Network Data	We may collect Personal Data from your profile on a third-party social network, such as Facebook/Meta, Instagram, Twitter, LinkedIn and other networks (each, a “Linked Social Media Platform”), interact with or visit FanFix. The Personal Data we may collect includes, but is not limited to, your name, username, user ID associated with your social media account, and email address. In addition, FanFix may offer features that will allow you to share information to and from a Linked Social Media Platform, including your age, date of birth, gender, or and proof of identification (to the extent such data is made available to us by such Linked Social Media Platform in accordance with its privacy policy). If you decide to use such features, you should check the privacy policy of each Linked Social Media Platform before using such features.
Marketing Data	We may collect your Personal Data, such as your preferences for receiving communications about our activities, events, and publications, and details about how you engage with our communications. You may opt out from marketing emails in accordance with Section 9 (Your Choices to Control Your Information).
Information From Creators	If you are a Creator, we may collect your name, image, contact information, and professional profiles (in addition to other data categories identified in this Table), to facilitate delivery of FanFix and/or your Content to other Users. We may also collect additional information relating to your social media account(s), age (verify 18+), and a W9 from all Creators who want to create an Account on FanFix, in order to compensate you for your Content and other interactions with another FanFix Users.
Personal Data from Third Party Sources	We may access or collect Personal Data from a third party when one User sends someone else a communication from FanFix, such as an invitation or a gift to a friend, the information we receive from such User (e.g., names, email addresses, mobile number, etc.) will be used to facilitate the communication. We require each FanFix User to ensure that s/he has the recipient’s permission to use his or her Personal Data for this purpose. When a User uses any “Referral” or “Send-a-friend” functionality made available by FanFix, your email address, mobile number, name or username and message may be included in the communication sent to your addressee(s).
Other Information	Other Personal Data we may collect which is not specifically listed here, but which we will use in accordance with this Policy or as otherwise disclosed at the time of collection.

2.2. Biometric Data

We use an age verification tool, operated on our behalf by Persona, to verify that Creators meet our minimum age requirements to access and use FanFix. Through Persona, we may collect, use, and/or process your face geometry, as well as other data that may be considered “biometric identifiers” or “biometric information” under applicable law (collectively, “Biometric Data”) , such as through uploading a face image or government-issued identification document during the age verification process. Any Biometric Data collected, used, and/or processed by us will be solely for purposes of identity verification, age verification, fraud prevention, and/or security or safety. FanFix and Persona may also share Biometric Data with each other for purposes of facilitating your use of the age verification tool and for the purposes referenced above.

Any Biometric Data collected by us will be permanently deleted when you delete your FanFix account (i.e., at the time the initial purpose for our collection of biometric data has been satisfied), or in the event you maintain an Account but do not interact with us for a period of three years, whichever occurs early.

2.3. Sources of Personal Data We May Collect

Personal Data You Provide Directly to Us. We may collect information about you when you provide it to us directly, including Account registration, completing surveys, questionnaires, or other webforms, or otherwise directly interacting with us with questions, feedback, or reports.

Personal Data You Provide When Interacting with other Users. We may collect information about you when you interact with other Users of the FanFix community including, but not limited to, comments, Direct Messaging, reactions, chats, and other Interaction Content.

Personal Data We Automatically Collect from You. We may collect Personal Data about you through cookies and other similar tracking technologies. If you choose to disable such tracking technologies, some areas and features of FanFix may not work properly. The information we collect from you via FanFix depends on the settings of your device(s) and/or browsers. We recommend checking the polices and instructions of your device manufacturer(s) or browser provider(s) to learn what information they make available to us.

Personal Data We Collect from Third Parties. We may collect your Personal Data from the following sources:

Public records;
Service Providers, who collect data on our behalf;
Advertising Partners, who assist us with marketing or promotional services related to how you interact with FanFix;
Linked Social Media Platforms, if you choose to interact with us through your social media accounts.
How We May Use Personal Data

We may use your Personal Data for various business or commercial purposes, which are outlined below.

Our use of your Personal Data may fall under the following categories:

Provide and Improve FanFix, including, without limitation, manage your Account, provide support and assistance to you; process orders, billing, and complete payments, donations, and other transactions; conduct product research and development, including testing, analyzing, and improving FanFix and our Business Operations; facilitate a User’s purchase of certain Contents, Direct Messages to Creators, make donations, and interact with other Users; and manage accounting records, analyze financial results, comply with internal audit requirements, obtain and maintain insurance coverage, manage risks, or obtain professional advice, and other activities relating to our Business Operations.

Communicate with You and Conduct Marketing Outreach, including, without limitation, respond to your feedback, requests, questions, or inquiries; marketing our new features, products and services offered by us or through FanFix; communicate with you about the product or services offered by other Users that you follow or interact with; conduct marketing outreach on behalf of ourselves, and/or our business partners via emails, push notification, or SMS messages (You can opt out at any time by following steps outlined in Section 9 of this Policy); and personalize FanFix Content and communications based on your preferences.

Analytics and Performance. We use your Personal Data to create Aggregated Data, measure performance, and analyze key metrics relevant to our business, including the effectiveness of our marketing and advertising campaign, trend and business analysis.

Protect ourselves, our Users and Others, including, protect our rights in connection with Business Operations; fulfill our legal obligations, including preventing and investigating illegal activities; ensure the privacy and security of FanFix; detect fraud and prevent loss; protect the rights, property, or safety of you, FanFix, or other parties; and enforce this Policy and our Terms of Service.

Other purposes related to the reasons for which you provided Personal Data to FanFix, and any other purposes with your consent, including those business purposes authorized by applicable privacy laws.

4. How We May Share or Disclose Personal Data

This section describes to whom we may share or disclose Personal Data and the purposes for disclosure:

Category	Context
Corporate Affiliates	We may disclose your Personal Data to our corporate subsidiaries and affiliates and with their respective officers, directors, employees, and agents in order to provide and improve FanFix, and for approved marketing purposes.
Service Providers and Business Partners	We engage third party service providers, contractors, or business partners to assist us in the day-to-day business or commercial operations and to perform services on our behalf, including processing transactions, website hosting, data analysis, information technology, customer service, identity verification, fraud detection, and other services. We take commercially reasonable steps to ensure our third party vendors, contractors, or business partners provide at least the same level of protection for Personal Data as we do. In some cases, a third party provider may interact with you directly and collect your Personal Data for purposes of generating a report, confirmation, or determination as requested by us to verify your eligibilities to set up certain Account(s) and/or other Revenue Program(s). To the extent we do not receive, access, or store Personal Data that you provide to such third party provider(s), such data collection is subject to that third party provider’s privacy policies and/or applicable terms of use, which are made available to you to the extent required by appliable laws.
Companies Involved in Mergers and Acquisitions Transactions	If we sell or otherwise transfer part or the whole of our business or assets to another organization (e.g., in the course of a transaction like a merger, acquisition, bankruptcy, dissolution, or liquidation), any Personal Data collected through FanFix may be among the items sold or transferred.
Professional Advisors	We may share your Personal Data with our insurers and other professional advisors, including attorneys and accountants, that need access to your information to provide operational or other support services on our behalf.
Law Enforcement, Government Agencies, and Courts	We may disclose Personal Data at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal processes; to establish, protect, or exercise our rights; to defend against a legal claim; to detect, investigate, prevent, or take action against illegal activities or potential threats to the rights, property, or safety of any other person; or as otherwise required by laws.
Disclosures with Consent	We may ask, from time to time, if you would like us to share your information with affiliated or unaffiliated third parties. We will only disclose your information in this context with your consent as provided through our Terms of Service or otherwise.
Other Users	When you create an Account and upload Content using FanFix, the information contained in your public profile and the Content displayed on or uploaded to FanFix (including a User’s image, audio recording, and video captured) may be viewable to other Users through FanFix, to the extent these other Users are given access to your profile and Content based on your Account settings. You may change your settings at any time. Additionally, at the request of Creators, we may disclose certain Personal Data of Fans to facilitate Direct Messaging or other communications between Fans and Creators or among Users.

5. How We Protect Your Personal Data

We recognize the importance of protecting your information and ask that you work with us to keep it confidential, safe, and secure.

We endeavor to use and maintain commercially reasonable physical, technical, and organizational security measures within FanFix to help protect Personal Data from unauthorized access, acquisition, use, alteration, or accidental loss. Despite our efforts to store and protect Personal Data in a secure environment, no security system is perfect. We cannot guarantee the security of Personal Data during its transmission or its storage. We do not represent or warrant that Personal Data about you will be protected against loss, misuse, or alteration by third parties. The safety and security of your Personal Data also depends upon you. When you use a password for access to restricted parts of FanFix, you are responsible for keeping your password confidential. Do not share your password with anyone.

6. Accessing, Updating, or Deleting Personal Data

Your Account settings put you in control of how you manage certain Personal Data.

You may use your Account to access or correct the information that you provided to us, or is associated with your Account, by logging onto your Account through FanFix. You may also request to access, correct, or delete your Personal Data by submitting a request via the contact information listed in “How to Contact Us” section below. We will promptly review all such requests in accordance with applicable laws. In certain circumstances, we may not be able to completely remove your Personal Data from our systems, as further discussed in Section 7 (Data Retention).

7. Data Retention

Nothing is forever. We have a few rules on how we retain your data.

We will retain your Personal Data only for as long as necessary to fulfil the purposes for which we collected and processed your Personal Data, to provide FanFix, or as required by applicable laws or other regulatory, accounting or reporting requirements.

We take reasonable steps to delete the Personal Data we collect when (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, or (3) if you ask us to delete your Personal Data, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your Personal Data if we believe it is incomplete, inaccurate, or that our continued storage of your Personal Data is contrary to our legal obligations or business objectives. When we delete your Personal Data, it will be removed from our active servers and databases; however, it may remain in our archives when it is not practical or possible to delete it.

8. Cookies and Similar Technologies

Cookies

A “cookie” is a small file created by a web server that can be stored on your device (if you allow). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain stored on your hard drive until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you’re visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website. You can block and control cookies using the information noted below. If you block all cookies, certain functionalities on FanFix may not work.

What Cookies and Similar Technologies Are in Use and Why Do We Use Them?

Type of Cookies	Description
Essential cookies	Required cookies enable you to navigate FanFix and use its features. If you have chosen to identify yourself to us, we use cookies containing encrypted information to allow us to uniquely identify you. Each time you log into FanFix, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow us to uniquely identify you when you are logged into FanFix and to process your online transactions and requests.
Functionality cookies	Functionality cookies allow FanFix to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of FanFix after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on FanFix to personalize your visit.
Performance cookies	These cookies collect information about how you use FanFix, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how FanFix functions and performs. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit FanFix. We may also utilize Flash cookies for these purposes.
Marketing cookies	Marketing Cookies deliver advertisements (“ads”) that may be more relevant to you and your interests. They may be 1^st party cookies or 3^rd party cookies placed by us, by our service providers on our behalf, or by third party business partners with our permission. We, our service providers, or our business partners may use targeting or advertising cookies to track how you visit FanFix, browse pages on FanFix, and click on certain links. These cookies help measure the effectiveness of our advertising campaigns. We may also allow our third party business partners to use targeting or advertising cookies on the services for similar purposes, including collecting information about your online activities over time and across different websites. They also perform functions, such as preventing the same ads from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting ads that are based on your interests.

Other Similar Technologies

In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.), HTML Local Storage, Social Widgets, or UTM Codes that can be used to collect data as users navigate through and interact with a website.

Web Beacons: Web beacons (or Web bugs) are small strings of code that enable delivery of a graphic image on a webpage for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, Web beacons and similar technologies let us know whether you received and opened our email.

Tracking-Pixels: A tracking pixel is a small piece of code we may use to collect and share with online advertisers’ information on your usage of FanFix, such as the pages that you have visited, or the way you have interacted with them. Through the tracking pixels, your browser automatically establishes a connection with the server of an online advertiser. In this way, the online advertiser receives information that you access FanFix. This can allow us to ensure that we are serving ads that match your interests, when you are visiting any online advertisers’ websites, or a website that includes ads served by such online advertisers. If you are authenticated to an online advertiser using tracking pixels, e.g., by being registered and logged in to a social network, the online advertiser can assign the visit to FanFix to your account. We have no influence on the extent to which the data collected through the tracking pixels is used by the online advertisers and therefore direct you to their privacy notices. Please note that, unlike cookies, you cannot control the deletion of tracking pixels yourself (e.g., by deleting them from your browser cache) because tracking pixels, unlike cookies, are stored on the servers of online advertisers and not in your browser.

Social Widgets: These are buttons or icons provided by social media platforms that allow you to interact with social media services when you view a webpage or mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget and are controlled by third parties.

UTM Codes: These are strings that can appear in a URL (the “Uniform Resource Locator,” which is typically the http or https address entered to go to a webpage) when you move from one web page or website to another. The string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.

Particular third-party cookies or tracking technologies used on FanFix include, but are not limited to:

Google Analytics: We may use Google Analytics to collect and process data about the number of people using FanFix and to better understand how they find and use FanFix. The data collected includes data related to your device/browser, your IP address, and on-site activities to measure and report statistics about user interactions on FanFix. These third-party cookies remember what visitors have done on previous pages and how they have interacted with FanFix. Google Analytics may also receive information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Any data collected is used in accordance with this Policy and Google’s privacy policy. You may learn more about Google Analytics by visiting
https://www.google.com/policies/privacy/partners/, and
https://support.google.com/analytics/answer/6004245

You can learn more about Google’s restrictions on data use by visiting the Google privacy policy at: https://www.google.com/policies/privacy. To opt-out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout and install the opt-out browser add-on feature. For more details, visit the “Google Analytics opt-out browser add-on” page (located at https://support.google.com/analytics/answer/181881?hl=en).

Google Marketing: We may use Google’s marketing technologies to track user activity on FanFix and to provide personalized advertisements. Your browser is assigned a pseudonymous ID to track the ads that have been served to your browser and to identify those on which you’ve clicked. The cookies enable Google and its partners to select and display ads based on your browsing behavior. For more information on how Google uses this information, you can visit

https://policies.google.com/technologies/ads, https://support.google.com/displayvideo/answer/7621162 , and

https://support.google.com/google-ads/answer/7548399?hl=en.

To block certain ads served by Google, please visit https://support.google.com/ads/answer/2662922. Google’s Privacy Policy is available at: https://www.google.com/policies/privacy.

Snapchat or TikTok Pixel. We may use Snapchat or TikTok Pixel that helps us track the effectiveness of our ads, find new users, and optimize our ads performance. The information collected via the Snapchat or TikTok Pixel, on FanFix as well as other websites on which Snapchat or TikTok Pixel is installed, may be stored and processed by Snapchat or TikTok. Snapchat or TikTok may link this information to your registered account and also use it for its own promotional purposes in accordance with their privacy policies below (last visited July 31, 2023), where applicable:

Opt-out: https://help.snapchat.com/hc/en-us/articles/7012345515796

Opt-out: https://www.tiktok.com/safety/en/ads-and-data/

Datadog Session Replay Software. We may use Datadog Session Replay (“Datadog”) and/or other similar software, which may enable FanFix to review, analyze, capture and visually replay the web browsing experience of users. Such technologies may record your clicks, mouse movements, scrolling, form fills (keystrokes) in certain fields, page response times, length of visits to certain pages, pages visited and consent, time on site, web browser, operating system, device type, IP address, and similar metadata (“Usage Data”). Datadog does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. We use this Usage Data to assess how you use and interact with FanFix to enhance user experience, analyze performance on traffic on FanFix, and improve and market our products and services. The information collected by Datadog is anonymized and no Personal Data will be captured through these session recordings.

By visiting and/or using FanFix, you hereby consent to the use of Datadog and/or other similar technologies, the collection of this data by FanFix and the recording of your experience on FanFix being accessed, collected, stored, and otherwise processed by FanFix, and our third-party service providers as set forth in this Privacy Policy.

We do not control these third parties’ technologies or website(s), or how they may use your Personal Data once you are referred to these third-party websites. If you have any questions, you should contact the responsible party directly or consult their privacy policies.

Choices About Cookies

Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being sent by website tracking technologies and advertising. You may adjust your browser settings to opt out of accepting a “persistent” cookie and to only accept “session” cookies, but you will need to log in each time you want to enjoy the full functionality of FanFix.

If you decline the use of cookies, you may not have access to the full benefits of the Services. Further, your opt-out only applies to the web browser you use, so you must opt out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt out again. In addition, adjusting the cookie settings on the Services may not fully delete all of the cookies that have already been created. To delete them, visit your web browser settings after you have changed your cookie settings on the Services.

Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browsers (PLEASE NOTE: these third party links are provided for your convenience, and we may not actively monitor the content of these links):

Google Chrome	https://support.google.com/chrome/answer/95647?hl=en
Firefox	https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Internet Explorer	http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies
Microsoft Edge	https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Safari; iOS	https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac and https://support.apple.com/en-us/HT201265
Adobe Flash Cookie	https://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html

For more information on how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.

9. Your Choices to Control Your Information.

Here are a few ways that you can control how we interact with you. Additionally, please use the “How to Contact Us” details provided at the end of this Policy to exercise any rights and choices you may have. We honor such requests when we are required to do so under applicable law.

Email Communications Opt-Out: To provide you with information regarding FanFix or our other products or offerings, we may send you promotional materials or other information via email (“Email Communications”). You may choose to stop receiving Email Communications by clicking on the “Unsubscribe” link located at the bottom of any email we send to you. Please note that certain Email Communications that are transactional in nature (for example, emails about your order, or a change in terms and features of your Account) may not contain an unsubscribe link or opt-out instructions.

Text Messages (SMS) Opt-Out: We ask for your consent to receive text messages (including, messages with another Users, updates to FanFix, or our other products or services that you may be interested in), which may be sent by automated systems or technology. You may unsubscribe from marketing text messages at any time by replying STOP or clicking the unsubscribe link (where available) in one of our messages. For additional information, please review our Terms of Service.

Push Notifications or Other Notifications Generated Through Your FanFix Account: Where applicable, you may also adjust your mobile application’s settings or your Account settings to unsubscribe from push notification or other communications generated through your Account on FanFix.

Revocation of Permission: For certain features of FanFix, you may opt-out by (i) contacting us according to Section 14 (How to Contact Us); (ii) if applicable, changing your Account settings; or (iii) if applicable, following opt-out instructions made available to Users at the time of collection or via other communications. However, certain FanFix features may lose their full functionalities when you revoke your permission.

10. Children’s Privacy

Only individuals over the age of 18 may use FanFix.

No part of FanFix is directed to children under the age of 18, and no one under the age of 18 may access, browse, or use FanFix or provide any information to or on FanFix. Consequently, we do not knowingly collect or directly solicit Personal Data from anyone under the age of 18, for which we may leverage Persona and/or other age verification methods. If you are under the age of 18, please do not submit any Personal Data about yourself to us through FanFix or offline. If we learn that we have collected Personal Data from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete that information as quickly as possible. If you are a parent or guardian of a child under 18 years of age and you believe your child has provided us with Personal Data, please contact us by following instructions at the “How to Contact Us” section below.

11. International Data Transfers

We may transfer, or otherwise make available Personal Data that we collect from you outside of your home jurisdiction.

We may transfer, or otherwise make available Personal Data that we collect from you to countries outside of your home jurisdiction where we or our service providers and business partners operate. Some of these jurisdictions may not have the same data protection laws as your home jurisdiction. We will comply with applicable legal requirements when transferring Personal Data to countries other than the country where you are located. If you are located in the EEA, UK, or Switzerland, we will transfer your Personal Data in accordance with adequacy decisions, standard contractual clauses, or other data transfer mechanisms compliant with applicable laws. When we transfer your Personal Data to other countries, we will protect your Personal Data in accordance with this Policy or as otherwise disclosed to you. By using FanFix or otherwise interact with our Business Operations, or requesting services from us, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Policy.

When storing, hosting, or otherwise processing your information (including Personal Data), we may send such data outside of the EEA, UK, or Switzerland. When we transfer information to other countries, we do so for the purposes set forth in this Policy and in accordance with applicable laws. We rely on recognized legal basis to lawfully conduct cross-border/international transfers of Personal Data outside of the EEA, UK, or Switzerland, such as (i) your express informed consent to do so (as noted above), when transfer is necessary for us to deliver services pursuant to an agreement between us and you, (ii) for the conclusion or performance of a contract concluded in the interest of the data subject between the controller and another natural or legal person, or (iii) where the transfer is subject to safeguards that provide for the protection of your Personal Data, such as standard contractual clauses or other measures approved by the competent data protection authorities for the protection of Personal Data when transferred to a third country. You may request such details by following instructions at the “How to Contact Us” section below.

12. Third Party Websites and Links

This Policy does not apply to any third-party websites or applications.

FanFix may contain links to websites, mobile applications or services operated and maintained by third parties, including Persona that operates the Verification processes. These links are connected to external websites and third parties that have their own privacy policies. If you follow any links that direct you away from FanFix, including links to social media sites, our payment processors, or to other websites, this Policy will not apply to your activities on the other sites you visit.

We are not responsible for the practices employed by these third party sites, including the information or content, and cannot guarantee the adequacy of the privacy and security practices employed by these third party sites. A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Data to third parties.

13. Updates to This Policy

We may modify or update this Policy from time to time.

You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using FanFix and from time to time, so that you are aware of any changes. If we make a change to this Policy that, in our sole discretion, is material, we will notify you as appropriate under the circumstances. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to FanFix. In all cases, your use of FanFix after “Last Updated” date listed on this Policy indicates your acceptance to the modified or updated Policy and your continued consent to our processing of your Personal Data according to the terms of the then-current Policy.

14. How to Contact Us

If you have any questions or concerns about this Policy, please contact us at:

FanFixApp, LLC

Attn: Privacy Officer

9800 Wilshire Boulevard, Suite 206

Beverly Hills, CA 90212

[email protected]

15. EU/EEA/UK ADDENDUM

This addendum of the Policy applies only if you interact with, use, or access FanFix from a country that is a Member State of the European Union or European Economic Area (collectively, “EU”), the United Kingdom (“UK”), or Switzerland, and it supplements the information in the remainder of our Policy, above.

Legal Basis for Data Processing

We may process your Personal Data in connection with any of the purposes and uses set out in this Policy based on one or more of the following legal grounds:

Performance of a Contract: As necessary to perform the Services you have requested or to comply with your instructions or other contractual obligations between you and us.

Legal Obligations: As necessary to comply with our legal obligations as well as to keep records of our compliance processes (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement).

Legitimate Interest: Because of our legitimate interests, or those of a third-party recipient of your Personal Data, to make the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms, such as to ensure that we provide. As set forth below, you have the right to object to our processing of your Personal Data on the basis of our legitimate interests and we must stop such processing unless we have a compelling interest in the continued processing that overrides yours.

Vital Interest: As necessary to protect your vital interests;

Public Interest: As necessary in the public interest;

Consent: Because you have expressly given us your consent to process your Personal Data in a particular manner.

EU and UK Data Subject Rights

If you are located in the EEA, the UK, or Switzerland, you have the following rights under the General Data Protection Regulation (“GDPR”). All requests should be sent to the address noted in the “How to Contact Us” section of this Policy, and we will fulfill requests to the extent required by applicable law.

Right of Access. To the extent required by law, you have the right to receive confirmation as to whether or not Personal Data concerning you are being processed, and, where that is the case, access to the Personal Data and the following information: the purposes of the processing; the categories of Personal Data concerned; and the recipients or categories of recipient to whom the Personal Data have been or will be disclosed. We will provide a copy of your Personal Data in compliance with applicable law.
Right of Rectification. Our goal is to keep your Personal Data accurate, current, and complete. Please contact us if you believe your information is not accurate or if it changes.
Right to Erasure. In some cases, you have a legal right to request that we delete your Personal Data when (1) it is no longer necessary for the purposes for which it was collected, (2) consent has been withdrawn in certain instances, (3) you have objected to the processing in certain instances, (4) the Personal Data has been unlawfully processed, (5) the Personal Data have to be erased for compliance with a legal obligation; and (6) the Personal Data were collected in relation to the offer of information society services. However, the right is not absolute. When we delete Personal Data, it will be removed from our active servers and databases; but, it may remain in our archives when it is not practical or possible to delete it. We may also retain your Personal Data as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Restrict Processing. You have the right to restrict the processing of your Personal Data when (1) the accuracy of the Personal Data is contested, for a period enabling the controller to verify the accuracy of the Personal Data; (2) the processing is unlawful and you oppose erasure and request a restriction instead; (3) we no longer need the Personal Data, but you need us to keep it for the establishment, exercise, or defense of legal claims; or (4) you have objected to us processing the Personal Data, pending resolution of the objection.
Right to Portability: You have right to request that we made available, in a portable form, your Personal Data in our possession so that you can transfer to a third party.
Right to Object. In certain circumstances, you have the right to object to the processing of your Personal Data where the processing is necessary for performance of a task carried out in the public interest, for our Legitimate Interests, or for the Legitimate Interests of others. You also have the right to object where Personal Data is processed for direct marketing purposes or for scientific or historical research purposes or statistical purposes.
Right to Withdraw Consent. If you have provided your consent to the collection, processing, and transfer of your Personal Data, you may have the right to fully or partially withdraw your consent. Once we have received notice that you have withdrawn your consent, in whole or in part, we will no longer process your information for the purpose(s) to which you originally consented and have since withdrawn unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims. Withdrawal of consent to receive marketing communications will not affect the processing of Personal Data for the provision of FanFix.

Data Retention

Please review Section 7 (Data Retention), above.

Inquiries and Complaints

If you have questions or concerns regarding this addendum or would like to exercise your data subject rights regarding your Personal Data, please contact us at:

FanFixApp, LLC

Attn: Privacy Officer

9800 Wilshire Boulevard, Suite 206

Beverly Hills, CA 90212

[email protected]

16. OTHER ADDENDUM: STATE PRIVACY RIGHTS

As of the “Last Updated” date, our Business Operations are not subject to state privacy laws referenced in this Addendum.

California Privacy Rights. If you are a California resident, you have the right to request certain information regarding the collection, use for business purposes, and disclosure of Personal Data by certain businesses governed by the California Privacy Rights Act of 2020 (CPRA) and its implementing regulations (collectively, “California Privacy Laws”). You may find information regarding business entities governed by the California Privacy Laws, the applicability of California Privacy Laws, and California consumers’ privacy rights, and other related information in greater detail by clicking here.

Other State Privacy Rights: We closely monitor our data collection practices based on the requirements set forth in other state privacy laws, including those in Virginia, Colorado, Utah, Connecticut, Iowa, Indiana, Montana, Tennessee, and Texas. To the extent any state privacy laws apply following consultation with our privacy compliance advisors, we will exercise commercially reasonable efforts to update this Policy.